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Which emails are sent to the customer?

Emails are automatically sent to the customer when they make a purchase from your activity.

E-mail A: Your order with order number 0123456789

This email states:

  1. Name of the activity
  2. The total amount of money
  3. Details of the purchase: sales options and calculated VAT.
  4. The order number

This e-mail will be sent in the Ziber Pay house style.

Email B: Your payment confirmation for 'Activity'

This e-mail only applies if payment has been made via iDeal. This e-mail will not be sent with the payment method 'cash'.

This e-mail is sent in the house style of your organization.

E-mail C: Your registration for ' Activity'

This e-mail is intended for the customer to print out as a physical ticket or to show on the mobile phone. The order number is shown extra large. You can then check this ticket at the entrance.

This email states:

  1. The name of the activity
  2. The date and time of the activity
  3. The order number

This e-mail is sent in the house style of your organization.